AI Voice & SMS Agents
for Healthcare
Give us your busiest tasks and we’ll train our agents to take them off your hands.
Athena
Daily Call Volume
Potential Savings
AI Phone Agents
Our AI agents interact through calls, text and email to qualify your leads.
- Natural human-like conversations
- Industry leading sub 500ms latency
- Speaks 25+ languages
- Seamless handoff to human brokers
Omnichannel sequences
Customize how & when you reach your users across channels.
- Match leads with suitable outreach
- Automated follow-ups for missing items
- Structure workflows appropriately
- Generate professional summaries
Boost your team's efficiency
Auto-extracted data for easy review
Summaries, transcripts, & recordings
Customer insights and analytics
Solutions
Boost satisfaction and cut costs: AI handles routine inquiries, freeing up teams for complex cases.
- Automated Benefits Inquiries: Handle questions on coverage, claim status, and policy details 24/7
- Call Deflection: Reduce call volumes by routing simple inquiries to AI, freeing agents for escalated issues
- Integrated Support: Integrate with call center software for real-time, accurate responses
Delight users and reduce churn with 24/7 proactive outreach and precise handoffs.
- Lifecycle Messaging: Automated scheduling, reminders, and updates across voice and SMS
- Support Triage: Deflect routine tickets and escalate complex cases with context
- Analytics: Summaries, transcripts, and insights feed product decisions
Operational excellence for clinical and admin teams without adding headcount.
- Patient Access: Intake, pre-visit forms, insurance verification, and reminders
- Care Coordination: Post-discharge follow-ups and instructions adherence
- Contact Center: High-volume routing with warm transfers to staff
Automate test scheduling and results notifications with secure identity verification.
- Scheduling: Real-time appointment booking and reminders
- Results: HIPAA-compliant results delivery and escalation
- Provider Support: Status updates and order clarifications
Automate refill workflows and reduce time-on-hold for patients.
- Refills & Prior Auth: Collect info and route to the right queue
- Delivery Status: Instant updates via SMS or voice
- Payment Collection: Secure payments with PCI-compliant partners
Streamline formulary checks and member support at scale.
- Benefits: Coverage checks and alternatives recommendations
- Appeals: Guided data collection and case updates
- Provider Line: Dedicated workflows for prescribers
Let clinicians focus on care while AI handles admin overhead.
- Front Desk: Insurance, forms, rescheduling, and directions
- Chronic Care: Longitudinal outreach and adherence checks
- Billing: Estimates, copays, and payment plans
Accelerate revenue capture with fewer denials and faster follow-ups.
- Eligibility: Real-time checks and missing info capture
- AR Follow-up: Automated outreach and documentation
- Payment Ops: Reminders and secure collections
Proactive, compliant patient engagement across channels.
- Onboarding: Identity checks, consent, and guidance
- No-show Reduction: Smart reminders and rescheduling
- Quality: CSAT, NPS, and safety follow-ups
Features
| Cure Health AI | Other Platforms | |
|---|---|---|
|
Built to scale
Handle thousands and thousands of calls per day, including concurrent ones
|
✅ | ✅ additional fees to scale |
|
Natural sounding
Cure Health AI sounds just like a conversational human, not a monotone robot
|
✅ | ❌ |
|
Contextual understanding
Cure Health AI remembers past interactions for personalized responses
|
✅ | ❌ |
|
Fully customizable
Build your own workflows to scale your team's operations
|
✅ | ❌ |
|
Continuous improvement
Cure Health AI leverages AI and machine learning to enhance the user experience
|
✅ | ❌ |
|
Fast integration timeline
Plug and play with existing systems; get up and running in days not weeks or months
|
✅ | ❌ |
|
White glove support & onboarding
Founders available 24/7 via phone – we’re here to help!
|
✅ | Limited |
|
Advanced AI features
Omnichannel agents, call summaries, transcripts & recordings, warm transfers, automated workflows, RAG
|
✅ | Very limited |
|
Security & compliance
HIPAA-compliant, BAAs available, adherence to industry standards and regulations like the TCPA, PCI
|
✅ | Some |
FAQ
What is Cure Health AI?
Cure Health AI is a technology company building AI software solutions for the healthcare industry to increase operational efficiency, improve patient engagement, and enhance care delivery.
What types of companies do you work with?
We work with a wide range of healthcare organizations including:
- Health Insurers & Payers
- Healthcare Technology Companies (e.g., PMS & EMR vendors)
- Hospitals and Health Systems
- Labs and Diagnostic Centers
- Pharmacies (retail, independent, compounding, LTC, specialty, etc.)
- Pharmacy Benefit Managers
- Primary Care and Specialty Practices (dental, physical therapy, rehab, etc.)
- Revenue Cycle Management Teams (billing, collections, etc.)
- Telehealth and Virtual Care Providers
What are AI voice and SMS agents?
AI voice and SMS agents are software applications that use artificial intelligence to interact with humans via natural language. Voice agents speak over the phone, SMS agents text, and these agents can understand, process, respond to commands/questions, simulate conversations, and handle tasks like answering questions, customer support, triaging calls, scheduling appointments, or executing specific actions.
What is your pricing?
We offer flexible, tiered pricing based on your organization's size and usage needs. To discuss specific pricing or request a custom quote, please contact sales.
Do you integrate with other software providers?
Yes. Our AI solutions integrate seamlessly with many common PMS's, EHR's, and other healthcare technology platforms. If you have a specific system in mind, please contact us to learn more about our integration capabilities, or to request a custom integration.
Are your AI solutions secure and HIPAA-compliant?
Absolutely. Data security and user privacy are top priorities for us. Our platform is built to comply with HIPAA and other relevant healthcare regulations, ensuring that all protected health information (PHI) is handled with the highest standards of security.
Is this just a robo-caller or robo-texter?
Not at all. Cure Health AI's agents engage in personalized, dynamic conversations by understanding and responding to individual customer needs. On the other hand, robo-callers/texters only deliver generic, one-way messages without the ability to hold a conversation or answer follow-up questions.
This all sounds too good to be true, how can I try it out?
The best way to see our AI in action is to book a demo. We'll walk you through the platform's capabilities and show you how it can be tailored to your unique healthcare setting.
If you want to talk to an AI agent right now, scroll back up to the top, put in your name and phone number, and click "Have our AI call you." One of our AI agents will give you a call and walk you through an example healthcare workflow.